Privacy Policy

1. Introduction

Welcome to Quantum IPTV Player ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using Quantum IPTV Player, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our application.

2. Information We Collect

2.1 Information You Provide

IPTV Server Credentials: When you add an IPTV profile, you provide server URLs, usernames, and passwords. This information is stored locally on your device in an encrypted format and is never transmitted to our servers.

Profile Settings: Profile names, preferences, and configuration settings you create within the app.

2.2 Automatically Collected Information

Device Information: We collect information about your device, including device model, operating system version, unique device identifiers, and mobile network information. This helps us ensure compatibility and optimize performance.

Usage Data: We collect information about how you interact with the app, including features used, time spent in the app, and navigation patterns. This data is anonymized and used solely for improving app functionality.

Crash Reports: When the app crashes or encounters errors, we automatically collect diagnostic information including stack traces, device state, and app state at the time of the crash. This information does not include your personal content or credentials.

2.3 Information We Do NOT Collect

We explicitly do NOT collect, store, or transmit:

• Your IPTV content or streaming data
• Your viewing history or watch patterns
• Personal identification information (name, address, phone number)
• Payment information (the app is free)
• Location data
• Contact lists or other device data unrelated to app functionality

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To enable you to connect to your IPTV services and stream content
• App Improvement: To analyze usage patterns and improve app features, performance, and user experience
• Technical Support: To diagnose and fix technical issues, bugs, and crashes
• Security: To protect against unauthorized access and ensure data security
• Compliance: To comply with legal obligations and enforce our Terms of Service

4. Data Storage and Security

4.1 Local Storage

All your IPTV credentials and profile information are stored locally on your device using industry-standard encryption (AES-256). We do not store this information on our servers or in the cloud.

4.2 Security Measures

We implement appropriate technical and organizational security measures to protect your information:

• End-to-end encryption for sensitive data
• Secure communication protocols (HTTPS/TLS)
• Regular security audits and updates
• Access controls and authentication mechanisms

4.3 Data Retention

Your data remains on your device until you explicitly delete it through the app settings or uninstall the application. Analytics and crash report data is retained for a maximum of 90 days.

5. Third-Party Services

We use the following third-party services that may collect information:

5.1 Firebase (Google)

Purpose: Crash reporting and analytics

Data Collected: Anonymized usage statistics, crash reports, device information

Privacy Policy: https://firebase.google.com/support/privacy

5.2 Your IPTV Service Providers

When you use the app to connect to IPTV services, you are subject to the privacy policies of those service providers. We are not responsible for the privacy practices of third-party IPTV services. Please review their privacy policies before using their services.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access: View all data stored by the app in the Settings menu
• Modify: Edit or update your profile information at any time
• Delete: Remove individual profiles or clear all app data
• Export: Export your profile configurations (credentials are not included for security)

6.2 Analytics Opt-Out

You can disable analytics and crash reporting in the app settings. Note that this may limit our ability to diagnose and fix issues you encounter.

6.3 Complete Data Deletion

To completely remove all data:

1. Go to Settings > Clear All Data in the app
2. Uninstall the application from your device
3. Contact us at quantumiptv.dev@gmail.com to request deletion of any analytics data

7. Children's Privacy

Quantum IPTV Player is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

8. International Data Transfers

Your information is primarily stored locally on your device. Analytics data may be processed in countries where our third-party service providers operate, including the United States. By using the app, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last Updated" date
• Sending an in-app notification for significant changes

Your continued use of the app after changes are posted constitutes your acceptance of the updated Privacy Policy.

10. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your information depends on the data and context:

• Contractual Necessity: Processing necessary to provide the app services you requested
• Legitimate Interests: Processing for app improvement, security, and fraud prevention
• Consent: Where you have given explicit consent for specific processing activities
• Legal Obligation: Where required by law

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information:

• Right to Know: Request information about data we collect and how it's used
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: Exercise your rights without discriminatory treatment

To exercise these rights, contact us at quantumiptv.dev@gmail.com

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Consent

By using Quantum IPTV Player, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our application.